Refund and Returns Policy

  1. General Policy

At ASO Digital Bd, we aim to provide high-quality WordPress themes, plugins, scripts, and PHP codes. Due to the digital nature of our products, all sales are generally considered final and non-refundable.

  1. Refund Eligibility

Refunds may be granted only under the following conditions:

The product you purchased is not delivered to your email or account within the stated delivery time.

The file is completely unusable or corrupted, and we are unable to provide a working replacement.

You were double charged due to a technical error in the payment system.

  1. Non-Refundable Cases

Refunds will not be provided in the following cases:

You changed your mind after purchase

The product is incompatible with your server, CMS, or hosting setup due to misconfiguration

You lack the technical skills to use or install the product

The product was used, customized, or modified after purchase

Issues caused by third-party services, plugins, or hosting providers

  1. Refund Request Process

To request a refund, you must:

Contact us within 7 days of purchase

Provide proof of payment (transaction ID, email, or invoice)

Explain the issue clearly so we can review and assist

  1. Processing of Refunds

If approved, refunds will be processed within 7–10 business days through the original payment method (bKash, Nagad, or other).

Transaction or processing fees may be deducted where applicable.

  1. Changes to Policy

ASO Digital Bd reserves the right to update or modify this Refund Policy at any time. Changes will be effective once published on our website.

  1. Contact Us

For any refund-related queries, contact us:
Email: [email protected]
Website: st.ahsanulseddiqiovi.com